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How to Maximize Your Click-Through Rate and Add More Control to Your Landing Pages Using Ad Sitelinks

In the organic search listings you’re probably familiar with Sitelinks. They are the collection of links that appear below the search result for your website, and they link to the main pages of your site. Sitelinks are there to help users navigate your site. They are created by analyzing the link structure of your site to find shortcuts that will save users time. Though they are generated automatically, if you are unhappy with these automatic links you can delete some or all of them using Google Webmaster Tools.Depending on how specific the search term is these Sitelinks are sometimes displayed on one line or across four lines. For example when searching for the broad term “broadband” one line of four Sitelinks appears below the first search result, and searching for the brand name “Vodafone” displays eight Sitelinks across four lines.

One line of four Sitelinks

Eight Sitelinks across four lines

Sitelinks give your organic search listing more prominence in the results, and can also expose more of what your website has to offer. It’s not surprising therefore that Google have decided to introduce this feature to its paid results.

Ad Sitelinks

Ad Sitelinks allows ads that appear in the top positions (ads with a very high quality score) to have as many as five links in their ad. This includes the main landing page as well as four additional links which appear beneath the ad text. Initially Ad Sitelinks was a feature introduced for brand specific searches only, but now you can enable this on more generic, unbranded campaigns.

Depending on how specific the search term is the Sitelinks will appear either as one line or two lines. For example when searching for “broadband” the 3 Broadband ad that is triggered has one line of links below the ad text, and searching for the brand name “3 broadband” will display this ad as having two lines of links below the ad text.

Ad Sitelinks - one line of links below the ad text

Ad Sitelinks - two lines of links below the ad text

Ad Sitelinks will only appear when ads qualify for the top positions, however you can still enable this feature in preparation for a time when your ad will appear in a top spot. With Ad Sitelinks enabled, if your ad appears in the right hand side of the search results, it will appear in the same format as you are used to. For example, the ad below is the same ad triggered above in the search for “3 broadband” but now that it is no longer in the top spot the Ad Sitelinks do not appear.

3 Broadband ad, right hand side of SERP

Sitelinks don’t cost any extra in comparison to ads without them. Also, the costs per click do not differ depending on whether someone clicks on the main ad link or any of the Sitelinks. Additionally, if a users clicks on more than one link while viewing your ad you will only be charged for one click.

How To Set Up Ad Sitelinks

You will find the option to set up Ad Sitelinks in your Campaign Settings tab, under the “Ad extensions” section. To change which ad extension you are viewing, there is a drop down menu labelled “view” (directly underneath the campaigns tab) where you will see three options – “Local extensions”, “Phone extensions” and now “Sitelinks extensions”.

How To Set Up Ad Sitelinks - Screenshot 1

If you choose “Sitelinks extensions” you will now be able to click “+ New extension” which will open the next step in the process.

How To Set Up Ad Sitelinks - Screenshot 2

Ad Sitelinks is a campaign level setting, so the first step in setting them up is to choose an existing campaign to assign them to. As this is a campaign level extension you should take note that all of your ads in that specific campaign will have the Sitelinks assigned to them, so choose your campaign wisely. Make sure that the Sitelinks you setup are specific to the entire campaign.

How To Set Up Ad Sitelinks - Screenshot 3

The next step is to choose the link text (35 characters max), and the destination URL (1024 characters max). The text and URL follows the same rules as the rest of your AdWords account, so for example the URL must direct users to a page from the display URL website being used in that campaign.

You can add between one and ten Sitelinks for each campaign, though only four Sitelinks will be shown, which ones are shown will depend on the keyword that triggered the ad.

How To Set Up Ad Sitelinks - Screenshot 4

If the campaign you are writing the Sitelinks for is a generic one it is more likely that the Sitelinks will appear as one line of text, so it is best to submit short and relevant link text. However, if the campaign is very specific e.g. brand focused, the link text would be displayed across two lines and can therefore take up most of the 35 characters without seeming cluttered.

Once you have saved these Sitelinks they will then appear listed in the “Ad extensions” section, with associated performance data such as clicks, impressions and CTR.

How To Set Up Ad Sitelinks - Screenshot 5

When choosing what campaigns to assign Sitelinks to, remember that this feature is being assigned to already highly successful ads and as with any new AdWords feature, you should make sure to regularly check their impact.

The best method of monitoring the performance of the Sitelinks is to create two identical campaigns, and enable Sitelinks for one, but not the other. You will then be able to compare the performance with Sitelinks and without.

It is currently not possible to see individual link level performance data from within AdWords, but using the tagging feature of Google Analytics you should be able to see what links were clicked on.

Add More Control to Your Landing Pages Using Ad Sitelinks

Unlike the Sitelinks in organic search, Ad Sitelinks gives you complete control over what links appear, giving you the opportunity to offer multiple landing pages to the user. Thus you can choose to provide text and links to other persuasive pages on your website.

It is still the ad’s main Destination URL link that is taken into account when determining the landing page quality for individual ads. This enables you to utilize already successful AdWords campaigns to promote additional lower performing products or brand new products. However, Google suggests that you choose Sitelinks that are relevant for all your ads and search terms within your campaign, and to avoid attaching irrelevant links to your ads. As in the example below, the keyword “broadband” triggers the ad and the Sitelinks used all relate to broadband products that the company provide.

Ad Sitelinks - one line of links below the ad text

However, with regards to a branding campaign you may have a keyword list related to all areas of your business, therefore you could certainly use Sitelinks to promote lower performing or new products. For example, the keyword “3 broadband” triggered the ad below, however the Sitelinks relate to three other products (and product pages) that this company offers.

Ad Sitelinks - two lines of links below the ad text

Maximize Your Click-Through Rate Using Ad Sitelinks

Ad Sitelinks make your ads stand out even more by giving your ads more real estate on the all-important first page of search results, with Google indicating that early users of the feature had reported on average a 30% increase in clickthrough rates. Some brands are even experiencing a 15-40+% lift in brand PPC sales YOY!

If you’ve already been bidding on branded keywords you’re likely to have been sending traffic to your homepage, and in this case it’s difficult to determine what the user was actually searching for. With Sitelinks you have the ability to offer multiple landing pages to the user, so searchers can choose the landing page that’s most relevant to them, which increases the chances of a conversion.

Sitelinks also give you the ability to include extra text in your ad. The extra text could either be used as an additional description line, linking to special offers or product benefits, or for promoting other products/services. If you use text that accurately describes the link, you increase the likelihood of a conversion. You can read the transcript of an interesting talk at SMX on supercharging your sitelinks here.

When creating your Sitelinks take into account the most popular ads already running in your campaign. Focus on the text from these ads and their associated landing pages that have the highest conversion rates. Linking to already successful landing pages will further increase the conversion rate of the clicks on your Sitelinks. You can check out some interesting examples of sitelinks in use here.

TIP: Brad Geddes has another creative use for ad sitelinks. Add your phone number to one of your sitelinks to increase your “call through rate”. If you’re advertising a local business, create a sitelink with your phone number as the anchor text and the destination URL being your site’s contact page.

Conclusion

Though Ad Sitelinks may improve your clickthrough rate it’s important to utilize them in a way that continues to bring highly targeted traffic to your site. Monitoring the conversion rates of campaigns that use Sitelinks is essential to determine if they succeed for you.

How to Maximize Your Click-Through Rate Using Ad Sitelinks and Add More Control to Your Landing Pages

In the organic search listings you’re probably familiar with Sitelinks. They are the collection of links that appear below the search result for your website, and they link to the main pages of your site. Sitelinks are there to help users navigate your site. They are created by analysing the link structure of your site to find shortcuts that will save users time. Though they are generated automatically, if you are unhappy with these automatic links you can delete some or all of them using Google Webmaster Tools.

Depending on how specific the search term is these Sitelinks are sometimes displayed on one line or across four lines. For example when searching for the broad term “broadband” one line of four Sitelinks appears below the first search result, and searching for the brand name “Vodafone” displays eight Sitelinks across four lines.

<insert image “Sitelinks broadband”>

<insert image “Sitelinks vodafone”>

Sitelinks give your organic search listing more prominence in the results, and can also expose more of what your website has to offer. It’s not surprising therefore that Google have decided to introduce this feature to its paid results.

Ad Sitelinks

Ad Sitelinks allows ads that appear in the top positions (ads with a very high quality score) to have as many as five links in their ad. This includes the main landing page as well as four additional links which appear beneath the ad text. Initially Ad Sitelinks was a feature introduced for brand specific searches only, but now you can enable this on more generic, unbranded campaigns.

Depending on how specific the search term is the Sitelinks will appear either as one line or two lines. For example when searching for “broadband” the 3 Broadband ad that is triggered has one line of links below the ad text, and searching for the brand name “3 broadband” will display this ad as having two lines of links below the ad text.

<insert image “ad Sitelinks broadband”>

<insert image “ad Sitelinks 3 broadband”>

Ad Sitelinks will only appear when ads qualify for the top positions, however you can still enable this feature in preparation for a time when your ad will appear in a top spot. With Ad Sitelinks enabled, if your ad appears in the right hand side of the search results, it will appear in the same format as you are used to. For example, the ad below is the same ad triggered above in the search for “3 broadband” but now that it is no longer in the top spot the Ad Sitelinks do not appear.

<insert image “ad Sitelinks 3 broadband 2”>

Sitelinks don’t cost any extra in comparison to ads without them. Also, the costs per click do not differ depending on whether someone clicks on the main ad link or any of the Sitelinks. Additionally, if a users clicks on more than one link while viewing your ad you will only be charged for one click.

How To Set Up Ad Sitelinks

You will find the option to set up Ad Sitelinks in your Campaign Settings tab, under the “Ad extensions” section. To change which ad extension you are viewing, there is a drop down menu labelled “view” (directly underneath the campaigns tab) where you will see three options – “Local extensions”, “Phone extensions” and now “Sitelinks extensions”.

<insert image ad Sitelinks screenshot 1>

<insert image ad Sitelinks screenshot 2>

If you choose “Sitelinks extensions” you will now be able to click “+ New extension” which will open the next step in the process.

<insert image ad Sitelinks screenshot 3>

Ad Sitelinks is a campaign level setting, so the first step in setting them up is to choose an existing campaign to assign them to. As this is a campaign level extension you should take note that all of your ads in that specific campaign will have the Sitelinks assigned to them, so choose your campaign wisely. Make sure that the Sitelinks you setup are specific to the entire campaign.

The next step is to choose the link text (35 characters max), and the destination URL (1024 characters max). The text and URL follows the same rules as the rest of your AdWords account, so for example the URL must direct users to a page from the display URL website being used in that campaign.

You can add between one and ten Sitelinks for each campaign, though only four Sitelinks will be shown, which ones are shown will depend on the keyword that triggered the ad.

<insert image ad Sitelinks screenshot 4>

If the campaign you are writing the Sitelinks for is a generic one it is more likely that the Sitelinks will appear as one line of text, so it is best to submit short and relevant link text. However, if the campaign is very specific e.g. brand focused, the link text should be displayed across two lines and can therefore take up most of the 35 characters without seeming cluttered.

<insert image ad Sitelinks screenshot 7>

Once you have saved these Sitelinks they will then appear listed in the “Ad extensions” section, with associated performance data such as clicks, impressions and CTR.

When choosing what campaigns to assign Sitelinks to, remember that this feature is being assigned to already highly successful ads and as with any new AdWords feature, you should make sure to regularly check their impact.

The best method of monitoring the performance of the Sitelinks is to create two identical campaigns, and enable Sitelinks for one, but not the other. You will then be able to compare the performance with Sitelinks and without.

It is currently not possible to see individual link level performance data from within AdWords, but using the tagging feature of Google Analytics you should be able to see what links were clicked on.

Add More Control to Your Landing Pages

Unlike the Sitelinks in organic search, Ad Sitelinks gives you complete control over what links appear, giving you the opportunity to offer multiple landing pages to the user. Thus you can choose to provide text and links to other persuasive pages on your website.

It is still the ad’s main Destination URL link that is taken into account when determining the landing page quality for individual ads. This enables you to utilize already successful Adwords campaigns to promote additional lower performing products or brand new products. However, Google suggests that you choose Sitelinks that are relevant for all your ads and search terms within your campaign, and to avoid attaching irrelevant links to your ads. As in the example below, the keyword “broadband” trigger the ad and the Sitelinks used all relate to broadband products that the company provide.

<insert image “ad Sitelinks broadband 2”>

However, with regards to a branding campaign you may have a keyword list related to all areas of your business, therefore you could certainly use Sitelinks to promote lower performing or new products. For example, the keyword “3 broadband” triggered the ad below, however the Sitelinks relate to three other products (and product pages) that this company offers.

<insert image “ad Sitelinks 3 broadband”>

Maximize Your Click-Through Rate Using Ad Sitelinks

Ad Sitelinks make your ads stand out even more by giving your ads more real estate on the all-important first page of search results, with Google indicating that early users of the feature had reported on average a 30% increase in clickthrough rates.

If you’ve already been bidding on branded keywords you’re likely to have been sending traffic to your homepage, and in this case it’s difficult to determine what the user was actually searching for. With Sitelinks you have the ability to offer multiple landing pages to the user, so searchers can choose the landing page that’s most relevant to them, which increases the chances of a conversion.

Sitelinks also give you the ability to include extra text in your ad. The extra text could either be used as an additional description line, linking to special offers or product benefits, or for promoting other products/services. If you use text that accurately describes the link, you increase the likelihood of a conversion.

When creating your Sitelinks take into account the most popular ads already running in your campaign. Focus on the text from these ads and their associated landing pages that have the highest conversion rates. Linking to already successful landing pages will further increase the conversion rate of the clicks on your Sitelinks.

Though Ad Sitelinks may improve your clickthrough rate it’s important to utilize them in a way that continues to bring highly targeted traffic to your site. Monitoring the conversion rates of campaigns that use Sitelinks is essential to determine if they succeed for you.

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  1. avatar
    Sakis "BizWriter" Rizos Says:
    July 20th, 2010 at 10:35 am

    This is a great post! Kudos to Sinead. Dave, you have made a great hiring decision. All the best!

    Reply

    avatar
    Dave Davis Reply:July 20, 2010 at 11:46 am

    Hi Sakis, I know I did :) Watch out on the AW forum, she’s a hot contender for TC ;)

    avatar
    Sinead Reply:July 20, 2010 at 11:58 am

    Hi Sakis, thanks very much for the feedback.

  2. avatar
    Cormac Says:
    July 20th, 2010 at 10:56 am

    What’s a “very high quality score”? 8 and above? 9 and above? Or just 10/10?

    Reply

    avatar
    Sinead Reply:July 20, 2010 at 11:57 am

    Hi Cormac. Thanks for your comment.

    As long as your ads already appear above the search results, you will qualify for ad sitelinks. Getting your ads into these top positions is done through a mixture of high quality score and your CPC bid, it all comes down to who ranks higher versus your competitors bids/QS. Google doesn’t tell us exactly what QS you need to achieve to get into the top ad positions, all we can do is assume that the QS must be 10, or at least higher than that of the competitors bidding for the same keywords. I hope this answers your question.

  3. avatar
    Louise Says:
    July 20th, 2010 at 11:49 am

    All the best in the new job Sinead. Great post. Very helpful read.

    Reply

    avatar
    Sinead Reply:July 20, 2010 at 11:58 am

    Cheers Louise, it’s going brilliant so far.

  4. avatar
    Sian Phillips Says:
    July 20th, 2010 at 11:59 am

    Brilliant article and I will soon be putting the info to good use. Thank you :)

    Reply

    avatar
    Sinead Reply:July 20, 2010 at 12:05 pm

    Hi Sian, thanks for the feedback. Let us know how you get on with the new extension, would be interested to see if it improves conversions/ctr for you.

  5. avatar
    internet marketing agency Says:
    July 20th, 2010 at 12:56 pm

    it is really great article , i got a lot from here. the way and the new information you have shared over here. PPCcan get us instant result, and they are appearing on the top, or on the right side to a relevant keyword, but i will say that this is for the up to you are paying you will get results, and it will end when u stop paying to them. nice information

    Reply

    avatar
    Sinead Reply:July 20, 2010 at 7:44 pm

    Thanks for the comment!

  6. avatar
    Lisa Myers Says:
    July 20th, 2010 at 1:16 pm

    Great blogpost Sinead, I haven’t been testing out this feature yet but will be sure to do so now :) Well done.

    Reply

    avatar
    Sinead Reply:July 20, 2010 at 1:24 pm

    Hi Lisa, thanks for the feedback. Good luck trying it out.

  7. avatar
    Robin Piggott Says:
    July 20th, 2010 at 1:43 pm

    Hi Sinead,
    Glad to hear you are now on the road to Corporate Stardom! Great Adwords post by the way. It’s been 2 years since my own Adwords campaign (which was successful) but I hear that the effectiveness of Adwords campaigns are losing ground of late.I’ll be keeping an eye open for more under the radar stuff from you in the coming months.Incidentally recognised your Photo in your Facebook Ad as a Twitter Patriot.Keep it coming!

    Reply

    avatar
    Sinead Reply:July 20, 2010 at 2:07 pm

    Hi Robin, thanks for your feedback. I’m very much settled in here at RedFly and having been using AdWords on a daily basis for a long time I can’t say I’ve noticed a decrease in the effectiveness of PPC/AdWords. Though there are of course far more options out there these days for advertisers (such as Facebook, like you mentioned), but imho none offer the highly targeted relationship between the search user and the keyword marketer like PPC/AdWords does.

    Do subscribe to the site for more great guides such as this and thanks again for your comment.

  8. avatar
    Jordan McClements Says:
    July 20th, 2010 at 3:16 pm

    It certainly merits some mucking around with. I just wish they had not made it a campaign level option. I don’t have many campaigns where one set of sitelinks will suit all my ads!

    Reply

    avatar
    Sinead Reply:July 20, 2010 at 3:51 pm

    Hi Jordan, yes it really is a pity that all of the Ad Extensions are only available at campaign level for now. Hopefully AdWords will expand up this in the future.

  9. avatar
    Cisco Says:
    July 20th, 2010 at 4:17 pm

    Thank you Sinead, for that insight into Ad sitelinks – unfortunately, it is out of reach for me at the moment, due to the cost of adwords advertising, so I still have to hope for my site to do well so i can have organic sitelinks!

    Reply

    avatar
    Sinead Reply:July 20, 2010 at 7:33 pm

    Hi Cisco, thanks for your comment. You know, even with a small budget AdWords can definitely work for you, all you need is a very highly targeted campaign. That way, all the traffic that does end up at your site will be highly targeted and will be more likely to turn into a conversion. Also, with AdWords you have great control over your budget, especially the prepay option – so at least you know you won’t run up high costs.

  10. avatar
    Dillon Says:
    July 20th, 2010 at 9:14 pm

    Great article Sinead. I’m currently using ad sitelinks on my branded campaigns, but I’m going to give them a try on all my other campaigns now as well. Hoping to see a nice CTR blip!

    Reply

    avatar
    Sinead Reply:July 21, 2010 at 9:00 am

    Hi Dillon, thanks for the feedback and good luck applying ad sitelinks to your other campaigns.

  11. avatar
    Brendan McCoy Says:
    July 21st, 2010 at 12:31 am

    Great post Sinead!
    I was wary of the Ad Extensions features but have set up some Sitelinks to run in my next campaign.
    How about a post on the Locations and Phone extensions next?

    Reply

    avatar
    Sinead Reply:July 21, 2010 at 8:58 am

    Hi Brendan, thanks for your comment.

    Actually Dave has written a previous post on location extensions: http://www.redflymarketing.com/blog/using-geo-targeting-to-improve-adwords-quality-score/
    and we’ll look into the phone extensions one.

  12. avatar
    Andy @ FirstFound Says:
    July 21st, 2010 at 2:04 pm

    Thanks for that. I’d never come across Ads Sitelinks before (although I leave PPC to the professionals!), so it’s good to know.

    Reply

    avatar
    Sinead Reply:July 21, 2010 at 3:10 pm

    Hi Andy, thanks for your comment :)

  13. avatar
    Mat Says:
    July 21st, 2010 at 6:01 pm

    Nice post Sinead. As always RedFly have come up with a comprehensive and informative post.

    Reply

    avatar
    Sinead Reply:July 23, 2010 at 11:00 am

    Hi Mat, thanks for your feedback. I’m glad I’ve been able to live up to the high standard Dave has set here on the RedFly blog.

  14. avatar
    Aaron Says:
    July 22nd, 2010 at 3:47 am

    Thanks Sinead. I haven’t had huge success with site links in the past but will have to try them again as traffic increases to see if there is a benefit against the space being used for other valuable text.

    Reply

    avatar
    Sinead Reply:July 23, 2010 at 11:01 am

    Hi Aaron, thanks for the comment and good luck with trying Ad Sitelinks out again.

  15. avatar
    Sayed Gazanffar Abbas Says:
    July 22nd, 2010 at 12:03 pm

    Hey Sinead,

    Very informative.. Had come across Ad Sitelink option on Google interface but did not try to explore the same. After reading your blog things are clear and can use for couple of campaigns.

    Hope to read many such informative blogs ahead…
    Cheers!!!

    Reply

    avatar
    Sinead Reply:July 23, 2010 at 11:01 am

    Hi Sayed, it’s great to hear that you’ve read this guide and will be now trying out this new feature. Good luck!

  16. avatar
    Paul Burani Says:
    July 22nd, 2010 at 6:41 pm

    Well done Sinead! One other ad extension worth mention is the newly-released ’seller ratings’ — it’s got its kinks but ultimately makes Google start to look more and more like Bizrate and the rest…
    http://searchenginewatch.com/3640925

    Reply

    avatar
    Sinead Reply:July 23, 2010 at 11:07 am

    Hi Paul, yeah it’s great to see Google releasing lots of new Ad Extensions. Hopefully some of the newer ones will be available to us here in Europe soon.

  17. avatar
    searchbrat Says:
    July 26th, 2010 at 2:33 pm

    Nice post, it’s good to see Google continue to hide the organic listings :) – the integration with Google product reviews (tested in the US at the moment, don’t think it’s available in the UK) is really interested.
    I have segmented data for sitelinks and it’s pretty strong at being able to advertises discounts etc. As you say, great for branded search, when you don’t know exactly what the user is looking for, you can just show your top performing pages.
    With Google local extensions, sitelinks, product reviews, Google may actually get organic right to the bottom of the screen. Hopefully the will give organic something and role out a better version of rich snippets soon.

    Reply

    avatar
    Sinead Reply:July 26, 2010 at 8:12 pm

    Hi searchbrat, while I don’t necessarily agree with you that Google are hiding the organic listings I do see your point about how Ad Extensions can add some extra clutter to the SERPS.

  18. avatar
    Stelios Says:
    July 26th, 2010 at 2:40 pm

    Great post Sinead! Something that people forget is that you can also track Sitelinks on Google Analytics and analyse the performance, very simple and very helpful. We wrote something sometime ago http://www.stellarsearch.co.uk/blog/ad-sitelinks

    Reply

    avatar
    Sinead Reply:July 26, 2010 at 8:14 pm

    Hi Stelios, yes we only just touched on the idea of using Google Analytics with Ad Sitelinks, so thanks for adding a useful link here in the comments.

  19. avatar
    Mat Says:
    July 26th, 2010 at 3:54 pm

    Hi Sinead, I saw an example today of somebody taking Brad’s tip one step further by adding a tick to their Ad site links to make it stand out even more. Can’t work out if its allowed or somebody is just being cheeky or clever. Here is a picture of the offending ad. http://www.ocatio.co.uk/wp-content/uploads/2010/07/tick-adwords-site-link.jpg
    Mat

    Reply

    avatar
    Sinead Reply:July 26, 2010 at 8:22 pm

    Hi Mat, this is indeed pretty clever but I think this might be a feature Google is testing at the moment as I have seen these checkmarks before, as well as small arrows too. Only time will tell if this is a new formatting option to be rolled out soon.

  20. avatar
    Heta Sampat Says:
    July 27th, 2010 at 11:53 am

    Hi Sinead,
    Could you clarify for me how Adwords charges for these sitelinks? The scenario that I have in mind is, I right click on one sitelink and open it in a new tab, and click on another sitelink. Would the advertiser be charged for two clicks?
    Heta

    Reply

  21. avatar
    Sinead Says:
    July 27th, 2010 at 2:40 pm

    Hi Heta, thanks for the question. You are only charged for one click. Which is great if a search user does indeed click more than one link.

    Reply

  22. avatar
    Derek Says:
    July 29th, 2010 at 2:00 pm

    Hi Sinead good article, im inclined to agree with search brat, it seems at times google wants us all on adwords. There is a lot of clutter on a given serp, if your coming from a non tech user point, the line between organic and other is blurry. I would love to know how much of an adwords user spike Google gets every time there is an algorithm update.
    Rgds Derek

    Reply

    avatar
    Sinead Reply:August 3, 2010 at 12:46 pm

    Hi Derek, thanks for your comment.

  23. avatar
    Greg Says:
    July 30th, 2010 at 7:50 pm

    Hi Sinead,

    Great to see that RedFly has a psychologist on board. I’m already liking your insights.

    I’d like RedFly’s professional opinion on a question related to click through rate.

    Would you agree that when we focus specifically on our AdWords ads, the key metric we should optimize for is click through rate?

    I think many people like to also optimize their AdWords ads against metrics related to conversions, e.g., conversion rate, cost per conversion, and other metrics that are relevant to conversions.

    This, apparently, is why people like to set their AdWords campaigns to “Rotate,” as opposed to “Optimzie,” because the “Optimize” setting focuses on click through rate, and will automatically show the ad with the best click through rate more often.

    Wait, these people say. Instead, you should set your campaigns to “Rotate” so your ads are shown an equal number of times. This, they say, will allow you to consider other metrics. You’ll build up significant data for both of the ads in your AdGroup, allowing you to compare how the ads do regarding conversion related metrics, such as conversion rate, cost per conversion, etc.

    But is this the best approach? If you instead choose the “Optimize” setting, Google AdWords will automatically favor the ad with the best click through rate, and if you think this is the ultimate metric to optimize against, it’s an easy way to implement your optimization strategy.

    The may be the best approach, since it’s the users’ search queries that are triggering the appearance of your ads, and each search query has associated with it a conversion profile. Some user queries have commercial intent (e.g, “free range chicken buy online”), whereas other queries are research oriented and not likely to convert as well into customers (e.g., “what is free range chicken”).

    It might be argued that search queries should be optimized by conversion related metrics, but ads should not, because they are seen only briefly and have little influence one way or the other on conversions. If we take this approach, we would optimize our search queries against metrics that are relevant to conversion, and we’d optimize our ads against a single metric – click through rate.

    Lucky for us, we have data to show us which of the options are best. Since RedFly has extensive experience optimizing AdWords campaigns, I wonder what RedFly has to say on this question: As we evaluate AdWords ads and optimize, should we, (1) Concentrate our efforts on exclusively on click through rates?, or (2) Concentrate on click through rates, and only go through the effort of also looking at conversion related metrics for search phrases that take up a big percentage of our budget, because these efforts are not likely to yield results, or (3) Set all of our campaigns to “Rotate” so we can look at both click through rate and conversion metrics for our ads, or (4) Set our campaigns to “Rotate” and focus exclusively on metrics relevant to conversions?

    Based on the data RedFly has seen, I’d be quite interested in hearing your comments and advice on these options. Thanks for any advice you have!

    Reply

    avatar
    Sinead Reply:August 3, 2010 at 12:57 pm

    Hi Greg.
    Thanks for your questions, but because all industries are different, there is never a comprehensive answer to questions such as the ones you have posted here, but I will give some advice with regard to CTR etc.

    You should never concentrate your effort exclusively on one metric. A combination of metric works best, for example looking at high CTR low conversion ads can mean a good ad but a bad landing page.

    With regard to setting your campaigns to “rotate” etc, you should experiment with this yourself, run a campaign for a 30 day period on “rotate” and then set the same campaign to 30 days on “optimize” and see what (if any) difference there was. This is the only way to tell, to see what works best for your particular account.

    Hope this helps a bit, if you’re looking for further help with AdWords, we do some work over on the Google AdWords Help Forum and highly recommend it as a place to post questions such as these.

    Thanks again for your comment,
    Sinéad.

  24. avatar
    Alex@SQL Training Says:
    August 2nd, 2010 at 8:39 am

    Hey there Sinead,
    I never knew that we could Ad Sitelinks in our Adwords listing too. PPC is totally new too me , this post has really helped me a lot. Thanks a lot for sharing this

    Reply

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    Sinead Reply:August 3, 2010 at 12:46 pm

    Hi Alex, thanks for the feedback, glad it’s helped.

  25. avatar
    david Says:
    August 3rd, 2010 at 10:19 am

    Very well written and explained. Good and helpful post. Thanks and keep posting.

    Reply

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    Sinead Reply:August 3, 2010 at 12:47 pm

    Hi David, thanks for commenting, we certainly will keep posting :)

  26. avatar
    John Myers Says:
    August 5th, 2010 at 6:09 am

    Would you have an idea how I remove unwanted and irrelevant google ads? thanks.

    Reply

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    Sinead Reply:August 6, 2010 at 12:56 pm

    Sorry John, I’m not 100% sure what you’re asking. This is probably a question best put in the AdWords help forum, but you’ll need to expand upon this quite a bit.

  27. avatar
    Tony @ Onesource Says:
    August 5th, 2010 at 3:57 pm

    Great article. Using the natural search sitelinks to explain the PPC side makes perfect sense to me. One question: can changing these ad sitelinks frequently have a negative impact on quality score?

    Reply

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    Sinead Reply:August 6, 2010 at 12:57 pm

    Hi Tony, thanks for your feedback. Ad sitelinks don’t have an impact on your quality score, so you could change these quite often for testing purposes, see which ones convert best.

  28. avatar
    Tiago Simões - Marketing de Rede Says:
    August 6th, 2010 at 1:42 am

    Hi Sinead,
    Thank you for sharing your knowlodge with us.
    Very good article with step by step guide.
    Sorry for my bad english :-)
    Best regards from Brazil.

    Tiago C. Simões

    Reply

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    Sinead Reply:August 6, 2010 at 12:57 pm

    Hi Tiago thanks for your positive feedback.

  29. avatar
    Jon Maybrook Says:
    August 9th, 2010 at 11:11 pm

    Excellent tip Sinead! I wonder if using this type of deep-linking ad campaign actually will help to get Google to create organic Site Links for your site? That would be worth the money!

    Reply

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    Sinead Reply:August 10, 2010 at 1:21 pm

    Hi Jon, as of the moment organic sitelinks are completely automated. Although, using Webmaster Tools, if you think that the sitelinks displayed for your site are inappropriate or incorrect, you can block them so that they no longer appear.

  30. avatar
    Web Consultant Says:
    August 12th, 2010 at 1:02 pm

    So if Google reports getting on average 30% more clicks with Ad Sitelinks does it make sense to bid up to 30% more to reach these top positions. I am thinking if your ads show up in the 3rd of 4th position but you want to improve your CTR and QS it might make sense bidding a little more per click in order to be able to use this feature (even if your conversion rates aren’t immediately effected it seems like your QS will rise and you’ll end up having to pay less per click in the long run). Any agree/dis-agree?

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    Sinead Reply:August 17, 2010 at 2:44 pm

    Hi there, to be honest, I would never recommend to increase your bid in an attempt to improve CTR or QS. If what you are doing now isn’t improving your CTR/QS, then spending more money isn’t a solution. Focusing on ad/landing-page quality would be a better place to put your time.

  31. avatar
    Michael Says:
    August 16th, 2010 at 2:13 pm

    This post is what I think I have been missing. I will start putting it to good use today and see how it goes. You’ve made it again. I appreciate it.

    Reply

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    Sinead Reply:August 17, 2010 at 2:42 pm

    Hi Michael, thanks for your comment. Hope Ad Sitelinks work well for you.

  32. avatar
    Trish Says:
    August 24th, 2010 at 2:00 pm

    Thanks for the great information. I am always looking for better ways to improve my traffic and I never thought of adding additional links to the page to improve ratings. I will have to keep an eye on your future posts for more great information

    Reply

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    Sinead Reply:August 24, 2010 at 5:10 pm

    Hi Trish, thanks for your feedback, appreciate it.